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[wptabtitle]NHS Inform website links[/wptabtitle][wptabcontent]
The following information has been circulated on behalf of the Police Scotland Prevention, Intervention and Partnerships Divisional Coordination Unit, E Division but is relevant to all communities across Scotland.

The following links are to materials available on NHS Inform website.

Please circulate this as widely as you can to enable us to reach as many people as possible with this vital information. There is translated information regarding COVID-19 provided in Arabic, Cantonese, Farsi, Kurdish (Sorani), Mandarin, Polish, Tigrinya and Vietnamese. The information is also provided in BSL (Youtube video) and in Easy Read English (suitable for children and for people with learning difficulties).

If you look under Download translated versions of our COVID-19 posters (ZIP, 27MB) half way down the page you will find the translated files

BSL videos are available at YouTube

Easy Read documents are available at

For latest news re COVID-19 relative to Police Scotland go to link

[wptabtitle]Menthal Health[/wptabtitle][wptabcontent]
The current situation we all find ourselves in can be very stressful to many people for a wide variety of reasons. The following link provides a List of organisations providing Mental Health Help Information and support

[wptabtitle]COVID-19 Advice links[/wptabtitle][wptabcontent]

Neighbourhood Watch Scotland members and communities have been responding positively to the coronavirus COVID-19 situation and making a real impact within their local communities. The Neighbourhood Watch Scotland Team has been hearing many good stories of support as well as requests for support and guidance.  This is challenging times for us all – health, safety and wellbeing must be our top priorities and at the heart of every decision we make. We must all do our part to help reduce the transmission of COVID-19 and must follow the guidance and best practices from the NHS and Government. The most important actions we can all take is to do everything we can to avoid becoming ill and placing further pressure on the NHS and other emergency services.
For all current advice on COVID-19 see the following links:

For information on helping in your community go to link:

Please Remember
Wash your hands with soap and water often – do this for at least 20 seconds and do not touch your eyes, nose or mouth if your hands are not clean.
Do not purchase more food and provisions than you need

We are also concerned about scams and fraud that may arise as people take advantage of the crisis and will continue to gather insights into coronavirus COVID-19 scams and crimes.  Advice and guidance is continually being updated and we will do our best to keep you informed. The following link from Trading Standards Scotland contains good, relevant and updated information:

Please share the above information as required
Best Wishes and Stay Safe


[wptabtitle]Shut Out Scammers[/wptabtitle][wptabcontent]
During these uncertain times accurate information can be difficult to differentiate from the masses of ‘fake news’ circulating.

Please find attachment from Police Scotland included in this message on the current Shut Out Scammers campaign and below links to sources of trusted accurate information.

Feel free to circulate this information to any local social media group that you may be part of.

[wptabtitle]Exploiting Those Trying To Protect Themselves[/wptabtitle][wptabcontent]
During this period of uncertainty regarding Covid-19, it has become apparent to Neighbourhood Watch Scotland that there are some people who are taking advantage of the situation and are targeting the most vulnerable. Although we appreciate the concern that is being caused by the outbreak, please continue to be cautious when dealing with callers at the door, unwanted phones calls and emails.

If everyone can tell 2 people about the following recent developments in their next phone conversation with a friend or neighbour, the message will soon reach all corners of the community.

This is a worldwide pandemic and no legitimate organisation will contact you out of the blue and ask for payment for information or access to treatment which does not exist. We are hearing reports of emails and phone calls asking for donations to help those in need during this time, or offering miracle cures, and door to door campaigns offering testing. Also, please be aware that the Red Cross are NOT doing door to door testing as has been suggested in some areas.

Unfortunately, some fraudsters are offering to do shopping for residents, taking the money and then not returning with the goods. Others have offered to take a shopping list along with a bank card. This would be considered as theft and should be reported to the police.

We don’t want to discourage anyone from helping their neighbours or family members, and we don’t want to breed distrust in those genuine members of the community trying to support others. We simply ask that you remain vigilant and:

Try to only liaise with people you know.
Only buy the essentials in this manner, therefore the amount of money required is minimal, do not hand over a bank card – use cash only.
If the person says they are from a community organisation, ask for some ID or to verify their identity by calling the organisation directly, not the number on the card.

Scammers are also sending out coronavirus-themed phishing emails which attempt to trick people into opening malicious attachments or revealing sensitive information about themselves such as personal and financial details. In the same way that we have seen fake TV licensing and HMRC emails, we are now seeing phishing emails claiming to be from organisations affiliated with the Centre for Disease Control and Prevention (CDC) and the World Health Organisation (WHO). There have also been some variations on current scams with fake emails appearing to be from HMRC offering a tax rebate due to the Coronavirus.

Please be aware of any suspicious emails and do not click on the links or attachments, and do not respond to any unsolicited messages or calls asking for your personal or financial details.

If you have been a victim of fraud or cybercrime, report it to Police Scotland Tel 101 or for advice contact Consumer Advice Scotland Tel 08081646000.

For anyone concerned about COVID-19 please refer to the NHS advice page –

Message Sent By
Mark Armstrong (NHWN, Community Support Officer, NW Scotland)